Trust Bank Mobile Banking Service

What is Mobile Banking?

Mobile Banking is a Banking process without bank branch which provides financial services to unbanked communities efficiently and at affordable cost. To provide banking and financial services through mobile technology devices i.e. mobile phone called Mobile Banking.

Trust Bank Mobile Banking:

Trust Bank has introduced Trust Bank Mobile Banking service. Trust Bank Mobile Banking is a deposit prepaid account facilities for the Banked and un-Banked citizen of Bangladesh where bank has its branches and accredited Pay-points to open/registration prepaid account.

Customer will be able to fund Transfer; Deposit and Withdraw money from the accredited Pay-points by using Mobile/Card. Customers also will be able to send remittance faster to the remote place of Bangladesh by availing this product. Trust Bank Mobile banking facility is attractive of urban population area.

Benefits of Trust Bank Mobile Banking:

• Real time on-line banking

• Available anytime, anywhere throughout the country

• It is convenient, affordable and secure

• It is much more effective in developing savings habits

• It will make access to banking and advanced payment transactions at affordable cost

• It is much safer, speedy and safeguard against fraudulent transactions

Trust Bank Mobile Banking Service Available:

● Account to Account Transfer (Intra and Inter Bank)

● Local Remittance (Person to Person)

● Transaction at POS

● At partners Merchant Stores

● At partners service organizations (Gas station, Hospital, Cinema hall, etc.)

● Person to Business payments (Utility bill, Insurance Premium, Loan installments, E-top-up for mobile phone, E-ticketing etc.)

● Business to person payments

● Government to person payments (Agricultural Subsidies, Widow Allowances, Freedom Fighter Allowances etc.)

● Person to Government payments

TRUST BANK MOBILE BANKING SMS FORMAT:

Account to Account Fund Transfer:

● Trust MM<space>PAY<space>{Recipient’s Phone}<space>{Amount}<space>{PIN}<space>{Purpose} <send to 16201>

● Example: Trust MM PAY 88016719XXXXX 100 8888 House Rent<Send to: 16201>

Balance Enquiry

● TrustMM<space>BAL<send to 16201>

● Example: TrustMM BAL<Send to: 16201>

Change Pin Number

● TrustMM<space>CP<space>{Old PIN} <space>{New PIN}<send to 16201>

● Example:TrustMM CP 1234 5555<Send to: 16201>

Transaction History (Last Five Transaction)

● TrustMM<space>HIS<send to 16201>

● Example: Last 5 Tx: Paid Tk.1780.00-88016786XXXXX Recd Tk.300.00-88016725XXXXX Recd Tk. 281.00-88017246XXXXX Recd Tk. 200.00-880172464XXXX

● Recd Tk.1000.00-880172464XXXX Bal: Tk.1

TopUp (Purchase Talk Time or Bill Payment of any Mobile Operator)

● TrustMM<space>TOPUP<space>{Recipient’s Phone No}<space>{Amount}<space>{PIN}<space>{PO/PR} <Send to: 16201>

● NB:PO for Post Paid Connection, PR for Pre-Paid Connection

● Example: TrustMM TOPUP 01712XXXXXX 100 5678 PR <Send to: 16201>

● Note: For Prepaid User Minimum TK 20 Maximum TK 1000

● For Postpaid User Minimum TK 50 Maximum TK 5000

How to Pay MetLife Alico Premium of Trust Bank Mobile Banking:

● TrustMM<Space>MA<space>{Insurance Premium Number}<space>{Amount}<space>{PIN}<space>{Recipient’s Mobile No}<Send to 16201>

● Example: TrustMM MA 8794562 5000 1234 880XXXXXXXXXXX<16201>

● *{Recipient Mobile No} is optional which will be used to notify the insurance holder to who doesn’t have any Trust Bank Mobile Money Account.

● After successful transaction the customer will receive following sms:

● “An amount of 5000 TK. has been paid to MetLife Alico for policy number 8794562 on 20 Oct 2012. Your Current Balance: TK 184.”

● Note: Grameen Phone User will send sms to 01190016201 instead of 16201. Other Mobile User will send receive

Reference by: Trust Bank Mobile Banking Service