DBBL Mobile Banking Facility Part -1. Dutch-Bangla Bank Limited (DBBL) is Bangladesh’s most innovative and technologically advanced bank. DBBL stands to give the most innovative and affordable banking products to Bangladesh. The present situation of Bangladesh Mobile Banking Facility is very essential because most of the people of Bangladesh are using the mobile phone, day by day are increases of a mobile user of Bangladesh.
At fast DBBL is launched mobile banking facility. Digital of Bangladesh mobile banking facility of DBBL is very helpful for any person. DBBL mobile banking facility is attractive of urban population area. “DBBL formally launched DBBL Mobile Banking Facility in partnership with Airtel Bangladesh Ltd. Under this initiative, Airtel subscribers will enjoy mobile banking facility of services of DBBL. DBBL Mobile Banking Facility Part-1.
Dutch-Bangla Bank Limited (DBBL) mobile banking facility such as cash-in, cash-out, remittance collection, salary disbursement, mobile top-up facility and person to person money transfer using DBBL mobile banking account. DBBL is proud to be associated with helping Bangladesh as well as being a leader in the country’s banking sector.
DBBL Mobile Banking Facility: What is DBBL Mobile Banking?
Mobile Banking is a Banking process without bank branch which provides financial services to unbanked communities efficiently and at the affordable cost. To provide banking and financial services through mobile technology devices i.e. mobile phone called Mobile Banking of Dutch-Bangla Bank.
Benefits of DBBL Mobile Banking
• Real-time online banking
• Available anytime, anywhere throughout the country
• It is convenient, affordable and secure
• It is much more effective in developing savings habits
• It will make access to banking and advanced payment transactions at the affordable cost
• It is much safer, speedy and safeguards against fraudulent transactions
What does DBBL Mobile Banking offer?
• Customer Registration
• Cash-in (cash deposit)
• Cash-out (cash withdrawal)
• Foreign Remittance
• Salary Disbursement
• Person to Person Transfer (P2P)
• Mobile Top-up
• Balance Inquiry
Where to register?
The customer can register at any authorized agent point of DBBL who can display ‘DBBL Agent Certificate’ and ‘DBBL Mobile Banking Banner’.
How to register DBBL mobile account?
•Customer fills up the KYC Form and submits to the agent along with his/her photograph & National ID (NID)
• The agent goes to Customer Registration Menu from his/her mobile and inserts customer’s mobile number
• The customer receives an IVR call or USSD Flash menu and in reply, s/he gives a 4 -digit PIN number at his/her choice (please remember your PIN)
• A Mobile Account is created in DBBL system which is his/her mobile number + one check digit
•Customer receives a confirmation SMS which contains his/her Mobile Account Number (please remember your check digit)
Why is PIN required of DBBL?
The PIN is required to be inputted during cash withdrawal from an Agent Point of DBBL or DBBL Branch or DBBL ATM. PIN ensures the security of your money and protects fraudulent transactions.
Why is PIN strictly confidential of DBBL?
The PIN is the key to the transaction of Mobile Banking. Only correct match of PIN & Mobile Number can access the Mobile Account. The PIN is needed to verify the A/C owned by the system. If a PIN is disclosed, the respective account is at risk; therefore, the PIN should be handled very carefully.
Why Check Digit of DBBL?
Mobile number is public and known to many people. Without knowing your check digit, none will be able to deposit money at your account, thus it helps to keep your mobile account confidential. On the other hand, a check digit eliminates typing error, thus protects sending or depositing money to a wrong account. DBBL Mobile Banking Facility Part-1.
Which Telco’s Mobile can be registered?
Customer having any mobile from any Mobile Operator can be registered for DBBL Mobile Banking at any nominated agent point of the bank.
What are the necessary documents for registration of DBBL Mobile Banking?
• Duly filled in KYC form (Forms are available at the nominated agent point)
• Photograph of the account holder
• National ID or any other acceptable ID with photograph
DBBL Mobile Banking Facility: What is my Mobile Account number of DBBL Mobile Banking?
Your Mobile Account number is your mobile number with an additional check digit. For example, if your mobile number is 01233445566 and check digit is 3, then your Mobile Account number will be 012334455663.
What type of Mobile set is required of DBBL Mobile Banking Facility?
Any type to mobile set can be used for DBBL mobile banking.
How much initial deposit is required DBBL mobile banking?
The customer can open a DBBL Mobile Account with an initial deposit of Taka 100/- (One hundred) only.
Can I deposit and withdraw money immediately after registration of DBBL mobile banking?
You can deposit money immediately after registration. However, you can withdraw after your account is fully registered. Bank officer verifies the information on the registration form (KYC form) and authorizes the account for full registration. Normally 1-2 working days are required for full registration. After your account is fully registered, you will get an SMS notification.
How is DBBL Mobile Banking secured?
DBBL Mobile Banking is highly secured as it uses USSD or SMS+IVR as its communication channel. In case of USSD, both the instructions and PIN are communicated using USSD while in case of SMS+IVR, instructions are sent via SMS and PIN via IVR (voice channel), both the USSD and IVR are secured for transmission of a PIN.
Customer’s money is safe as none can withdraw his/her money without taking possession of Mobile set, PIN and Check digit together. None will be able to deposit unwanted money into a Mobile Account without knowing the check digit (although the mobile number is publicly known).
Where to cash -in (cash deposit) of DBBL mobile banking?
The customer can cash-in (deposit) at any authorized agent of DBBL or DBBL Branch.
How does it work for DBBL mobile banking?
• Customer hands over cash to the Agent
• The agent initiates the transaction from his/her mobile
• Agent issues a receipt to the customer
• The system sends an SMS to the customer’s mobile
• For security reason, customer needs to check the sending number of SMS and the amount. SMS will be sent from 16216 or 01190016216. If the amount of money is not correct or the SMS send from the different number, then it wouldn’t be considered as correct
DBBL Mobile Banking Facility: Where to cash -out (cash withdrawal) from DBBL mobile banking?
The customer can cash-out (withdraw) at any authorized agent point of DBBL or DBBL Branch.
How will you withdraw money from Agent Point of DBBL mobile banking?
• Customer asks the Agent for withdrawal of an amount from his/her Mobile Account
• The agent initiates the transaction from his/her mobile
• DBBL system sends USSD Flash menu to the customer’s mobile (or IVR Call): “Welcome to Dutch Bangla Bank. You are going to withdraw Tk.XXX from your account. If you want to continue to enter your 4 digit pin or if not cancel the call.
• The customer enters his/her PIN
• The system sends an SMS to the customer’s mobile
• Agent hands over money to the customer
How to withdraw money from ATM of DBBL?
• Customer press the “Mobile Banking” button at ATM
• The customer enters his/her 12 digit account number at ATM
• The customer enters his/her PIN number & amount at ATM.
• The customer receives a USSD Flash message or IVR call in his/her mobile from DBBL system where the customer will be requested to enter his/her PIN number.
• The customer enters his/her PIN number through his/her mobile
• ATM will dispense the money to the customer
Reference by: Dutch Bangla bank mobile banking
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